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Dial-by-Name
Directory Don't know the extension number of the person you wish to reach? With TalkSwitch, callers can reach their party by dialing the first three letters of the person's last name. By using the Dial-by-Name directory, your important callers will reach you without having to remember an extension number. Callers feel more in control when they know where their call is being directed. Each employee records their name for the Dial-by-name directory list. During any auto attendant announcement, callers can be prompted to enter the Last Name of the party they wish to contact. If there is more than one person with similar last names the system will prompt them to choose one of the matches. Easy to use system prompts lead callers through the entire process. |
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