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Call
Screen Records a caller's name, then plays it back to the recipient who can either accept or redirect the call. When you accept calls, you are immediately put in contact with them. More importantly when a call is rejected, you can predefine how a rejected call is handled. For example, upon announcing the caller, you have the option to press '#' to accept the call or to reroute the call to the Call Cascade options by either hanging up or pressing '*'. Rerouting options include forwarding calls to a local extension, remote extension, extension ring group, built in voicemail, announcement, auto attendant or hang up. In the case where 'hang up' is selected, TalkSwitch will first play the following prompt before hanging up: "I'm sorry, that extension is unavailable at this time. Please try again later." |
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